Frequently Asked Questions
Welcome to our FAQ page! Here you’ll find answers to some of the most common questions we receive about our courses, coaching, and consulting services. If you don’t find what you’re looking for, please don’t hesitate to contact us.
What is the Digital Experience Academy?
The Digital Experience Academy is an online learning platform that offers comprehensive courses and resources to help individuals and businesses navigate the digital world.
How do I access the courses?
Once you sign up and create an account, you’ll have access to all of our courses and resources on your dashboard.
Go here to register.
Do I need any prior experience to take the courses?
No, our courses are designed to be accessible to learners of all levels, whether you’re a beginner or more experienced.
What topics are covered in the courses?
Our courses cover a wide range of topics, including website design and development, digital marketing, e-commerce, SEO, social media, and more.
Can I take the courses at my own pace?
Yes, you have the flexibility to take the courses at your own pace and on your own schedule.
What if I need help or support while taking the courses?
We offer coaching packages to provide additional guidance and support while taking the courses, and our customer support team is always available to answer any questions you may have.
Can I get a refund if I'm not satisfied with the courses?
We offer a 30-day money-back guarantee for all of our courses. If you’re not satisfied with the courses within 30 days of purchase, we’ll give you a full refund.
Do you offer any discounts or promotions?
Yes, we offer special discounts and promotions throughout the year. Be sure to sign up for our email newsletter to stay up-to-date on the latest offers.
How do I cancel my subscription?
You can cancel your subscription at any time by logging into your account and navigating to the “Subscriptions” tab.
How can I contact customer support?
You can contact our customer support team by filling out the contact form on our website or sending an email to support@digitalexperienceacademy.com.